image 2400 Sportsman Drive
Phenix City, Alabama 36868
(334) 298-7000


image  Service Support - 1.877.447.2306
image  Lobby and Office Hours
image  Monday - Friday    8:30am - 5:30pm
image  Saturday    9:30am -1:00pm

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phone options

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Connect with friends and family across the globe with our local and long distance telephone services. Talk whenever you want for as long as you want. You even get to keep your local number. With no equipment to buy, superior quality and free local technical support, our plans are the best.


The following features may be available:


Phone packages include:

  • Unlimited long-distance
  • Touch-tone
  • Long-Distance Carrier
  • One Directory Listing
  • Line Access Charge
  • PA Relay
  • 911
  • Caller ID
  • Call Waiting

Additional Features

  • Caller ID
  • Call Waiting
  • 3-Way Calling
  • Call Rejection
  • Call Acceptance
  • Call Forwarding
  • Priority Call
  • Repeat Call
  • Return Call

Domestic Calls
For calls within your local service area, dial the 10 digit telephone number
For calls outside of your local area, dial 1 + area code + 7 digit telephone number

INTERNATIONAL CALLS:
Dial 011 + country code + telephone number

OPERATOR ASSISTANCE:
Domestic: Dial 0
International: Dial 00

Please note that charges may be assessed on a per use basis and are dependent on the services provided. Airtime costs after the call has been connected will be billed separately

DIRECTORY ASSISTANCE:
411 Charges will be assessed on a per use basis

EMERGENCY:
Dial 911 to reach an emergency operator who will connect you to the appropriate emergency service-police, fire department, or hospital

Calling Features

ANONYMOUS CALL REJECTION:  Block all incoming calls marked as private or anonymous.

AUTOMATIC REDIAL:   Automatically redial the last number you called (within the last 30 minutes). A connection will be indicated by a special ring.

CALL BLOCKING:  Block up to 12 numbers. The caller will receive a busy tone.

CALL RETURN:   Call the last number that dialed your line.

CALL TRACE:   Trace the last incoming call. Call trace detail will only be provided to authorized law enforcement personnel and not to you directly.

CALL WAITING:   Put one caller on hold while you answer an incoming call.

CALLER ID:   The caller's name and number will appear on your caller id unit.

DO NOT DISTURB:   Temporarily reject all incoming calls. All calls will be forwarded to your voicemail, if it is set up.

VOICE-MAIL:   Check your messages anytime, anywhere.

Note:   Not all features are available in all service areas. Some features may cost extra.

Star Code Summary
FEATURE ACTIVATE CANCEL
Anonymous Rejection *77 *87
Call Block *60 + MENU *80 + MENU
Call Forward - All Calls 72* + NUM + # 73*
Call Forward - BUSY 76* + NUM + # 77*
Call Forward - NO ANSWER 78* + NUM + # 79*
Call Return *69 NA
Call Trace *57 NA
Call Waiting FLASH *70 + NUM
Conference (3-way) FLASH + NUM NA
Hold FLASH FLASH
Redial *07 NA
Speed Dial *74 + MENU *74 + MENU
VoiceMail *09 NA


©2012 CTVEA